PUBLIC OFFER
on the conclusion of an agreement for the sale of a Tourist Product
Tour Operator: Unique Travel LLC (OsOO «Юник Тревел») | Travel Agent: Brick and Click LLC
Edition of September 29, 2026
This document is prepared in Russian and English. In case of any discrepancy, the Russian text shall prevail (cl. 13.5).
Tour Operator / Offeror
Organization: Unique Travel LLC (OsOO «Юник Тревел») Kyrgyz Republic
Function: Forms the Tourist Product, determines the program and composition of services, ensures performance of the included services by its own means and/or through suppliers.
Travel Agent / travel agency
Organization: Brick and Click LLC Georgia
Function: Promotes and sells the Tour Operator's Tourist Product, accepts applications and payments in its favor, transfers documents and supports the sale.
Key legal model: this Offer is made by the Tour Operator Unique Travel LLC and is communicated to the Customer through the Travel Agent Brick and Click LLC, acting on behalf and at the expense of the Tour Operator under an agency agreement. By accepting the Offer, the Customer concludes the Agreement with the Tour Operator through the Travel Agent. Brick and Click LLC does not independently form the Tourist Product. The Travel Agent is authorized to accept payment in favor of the Tour Operator; proper payment to the Travel Agent's official account is deemed performance of the Customer's payment obligation to the Tour Operator in the corresponding amount.
1. GENERAL PROVISIONS, TERMS AND ROLES
1.1. Limited Liability Company «Юник Тревел» (Unique Travel LLC) (Kyrgyz Republic), hereinafter the “Tour Operator” and/or the “Offeror”, offers adult individuals with full legal capacity to conclude an agreement for the sale of a Tourist Product on the terms of this public offer.
1.2. Brick and Click LLC, a legal entity registered in Georgia under Identification Number 447007408, hereinafter the “Travel Agent”, acts as the travel agency of the Tour Operator, promotes and sells the Tourist Products formed by the Tour Operator, accepts applications and payments, and transfers documents within the scope of the authority granted to it.
1.3. The Customer is the person who makes the Acceptance and purchases a Tourist Product for themselves and/or other Tourists. A Tourist is an individual who directly undertakes the trip. If the Customer purchases a Tourist Product for other persons, the Customer confirms that they have the necessary authority and undertakes to make them aware of the terms of the Agreement.
1.4. “Tourist Product” means a set of tourist services formed by the Tour Operator, the parameters of which are determined by the individual terms of the order, the Tour Program, the Booking Confirmation, the invoice and other agreed documents.
1.5. This Offer, the Order Card/Booking Confirmation, the selected Tour Program, the invoice, the payment confirmation and the agreed written amendments together constitute a single Agreement.
1.6. UNIQUE TRAVEL, UNIQUE CHINA and UNIQUE Travel Collection may be used as trade names. Their use does not change the legal roles: the Tour Operator under the Agreement is Unique Travel LLC (OsOO «Юник Тревел»), and Brick and Click LLC acts as the Travel Agent.
2. SUBJECT OF THE AGREEMENT AND INDIVIDUAL TERMS
2.1. The Tour Operator undertakes, for a fee, to form and ensure the provision to the Customer and the Tourists named by the Customer of the set of services comprising the Tourist Product, and the Customer undertakes to accept and pay for the Tourist Product.
2.2. Before Acceptance, the following are recorded in the Order Card and/or the Booking Confirmation, as applicable: the order number, details of the Customer and Tourists, country and itinerary, dates and duration, accommodation, meals, transport, excursions, escort, included and non-included services, price and currency, payment schedule, cancellation and refund terms, special rates and other material terms.
2.3. The Program of the selected tour forms part of the Agreement in the version confirmed to the Customer before Acceptance. It may be issued as a separate file, as a link to the tour page, or recorded in the Order Card.
2.4. In case of discrepancies between documents, the following order of priority applies: the individual terms of the Booking Confirmation/Order Card; the agreed individual program or the recorded version of the Program; this Offer; general advertising information. Mandatory provisions of applicable law take precedence.
2.5. International air travel to the country where the itinerary begins and back, visas, insurance, personal expenses and other services are included in the Tourist Product only if expressly stated as included.
2.6. The Tour Operator may engage hotels, carriers, receiving companies, guides, tour guides, insurance companies, ticketing and booking services and other suppliers. Engaging such persons does not change the status of the Tour Operator as the party that forms the Tourist Product.
3. BOOKING, ACCEPTANCE AND CONCLUSION OF THE AGREEMENT
3.1. The Customer submits an application via the website, e-mail, WhatsApp, Telegram, WeChat, CRM, a payment link or another agreed channel and provides accurate data required for booking.
3.2. Before payment, the Customer is provided with this Offer or a link to it, the individual order terms, the Tour Program, the price, the payment schedule, the cancellation and refund terms and other material information.
3.3. Acceptance is made by explicit confirmation of agreement with the Offer and the individual terms by means of a separate interface element, a written message or another unambiguous electronic action, together with payment of the prescribed prepayment or the full price.
3.4. The Agreement is deemed concluded at the moment of confirmation of successful payment of the established amount or its crediting to the official account of the Tour Operator or of the Travel Agent authorized to accept payment in favor of the Tour Operator.
3.5. Payment to the official account of Brick and Click LLC or through the payment infrastructure connected to it is recognized as proper payment to the Tour Operator under the Agreement. A transfer to personal accounts of employees, representatives or other individuals does not constitute payment under the Agreement unless otherwise agreed in writing in advance.
3.6. After Acceptance, the Customer is sent the Booking Confirmation, the applicable version of the Offer and the individual terms by e-mail, messenger, personal account or in another agreed manner.
3.7. System technical records, including the order number and content, the version of the Offer and Program, the date and time of confirmation, the payment identifier and information on the sending of documents, may be used to prove the fact and terms of Acceptance.
4. PRICE AND PAYMENT PROCEDURE
4.1. The total price, the price currency, the amount and due date of the prepayment, the due date of the balance and the payment methods are specified before Acceptance in the Order Card, the Booking Confirmation and/or the invoice.
4.2. The price may be set in CNY, USD, EUR, GEL or another currency. If payment is made in a different currency, the exchange rate of the bank or payment provider, or another conversion formula agreed in advance, applies.
4.3. The payee may be Brick and Click LLC as the Travel Agent acting on behalf and at the expense of the Tour Operator and authorized to accept funds in its favor.
4.4. Fees of the payer's bank and expenses related to the transfer method chosen by the Customer are borne by the Customer, unless otherwise specified in the individual terms or required by mandatory law.
4.5. Payment by a third party on behalf of the Customer is permitted. For financial monitoring purposes, the Travel Agent and/or the Tour Operator may request information about the payer, the purpose of payment and supporting documents.
4.6. Upon the Customer's request, an invoice, a payment confirmation and other documents confirming receipt of payment are provided.
5. OBLIGATIONS AND RIGHTS OF THE TOUR OPERATOR
5.1. The Tour Operator shall ensure the provision of the included services in accordance with the Agreement, the Order Card and the Tour Program.
5.2. The Tour Operator provides accurate information on the composition and characteristics of the Tourist Product, supplier rules, known material restrictions and other circumstances affecting the trip.
5.3. The Tour Operator timely confirms bookings and delivers, through the Travel Agent or directly to the Customer, tickets, vouchers, contacts of the receiving party and other necessary documents.
5.4. The Tour Operator may, within reasonable limits, adjust the sequence of excursions and the timing of site visits for objective organizational reasons, while maintaining a comparable scope and quality of services.
5.5. If it is objectively impossible to provide a particular service, the Tour Operator may offer an equivalent or higher-category replacement, rescheduling, a price reduction or another option permitted by applicable law and the terms of the specific order.
6. FUNCTIONS AND RESPONSIBILITY OF THE TRAVEL AGENT
6.1. The Travel Agent communicates to the Customer the information confirmed by the Tour Operator, accepts applications, organizes document flow, accepts payments in favor of the Tour Operator, delivers documents and provides informational support for the sale.
6.2. The Travel Agent may not independently change the program, price, composition of services or cancellation terms, or give unagreed guarantees or promises on behalf of the Tour Operator.
6.3. The Travel Agent is responsible for its own actions in processing the sale, for the accuracy of the information it provides within the limits of the data received from the Tour Operator, for the correctness of payment acceptance and for the delivery of documents.
6.4. Matters relating to the actual formation and provision of the Tourist Product are resolved by the Tour Operator. The Travel Agent assists in forwarding inquiries and claims and may not restrict the mandatory rights of the Customer or the Tourist.
6.5. The Customer may address inquiries to both the Tour Operator and the Travel Agent. An inquiry received by the Travel Agent that falls within the Tour Operator's area of responsibility is forwarded to the Tour Operator without undue delay.
7. RIGHTS AND OBLIGATIONS OF THE CUSTOMER AND TOURISTS
7.1. The Customer and the Tourists are entitled to receive the services provided for by the Agreement, accurate information, the necessary documents and reasonable assistance in case of difficulties during the trip.
7.2. The Customer shall pay for the Tourist Product on time and, before payment, verify surnames and given names in Latin letters, dates of birth, passport data, dates, itinerary, accommodation and other details. Any error found must be reported immediately.
7.3. The Customer and the Tourists shall themselves ensure they hold valid passports, visas, permits, consents for the departure of minors and other documents, unless the relevant service is expressly included in the Tourist Product.
7.4. The Tourists shall comply with the laws of the countries on the itinerary, immigration, customs and sanitary requirements, the rules of carriers, hotels and visited sites, and arrive on time at the meeting or departure point.
7.5. Before Acceptance, the Customer shall inform of special needs, limited mobility, allergies, health conditions and other circumstances that may affect safety or the ability to provide the services. A special requirement is deemed included only after written confirmation.
7.6. A Tourist shall report any deficiency in a service to the Tour Operator, the Travel Agent, the guide or the receiving party without undue delay, so as to allow the problem to be remedied promptly.
8. CHANGES, WITHDRAWAL, CANCELLATION AND REFUNDS
8.1. The terms of changes, withdrawal and refunds for a specific order are communicated before Acceptance and reflected in the Order Card, the Booking Confirmation or other individual terms.
8.2. If the Customer withdraws, the refund amount is determined taking into account mandatory law, the suppliers' actually incurred and/or non-refundable costs, the terms of confirmed rates and other circumstances of the specific order.
8.3. If the trip or an individual included service cannot be provided for reasons attributable to the Tour Operator or a supplier engaged by it, the Tour Operator offers a permissible solution: replacement, rescheduling, a price reduction or a refund in the corresponding part.
8.4. If payment was accepted by the Travel Agent, the refund may be made by the Travel Agent on behalf of the Tour Operator and, as a rule, to the same payer and by the same method used for payment, unless otherwise required by law, the bank or the payment provider.
8.5. The Customer must take into account that certain air tickets, railway tickets, hotel rates, admission tickets and other services may be fully or partially non-refundable after confirmation. Such terms must be communicated before Acceptance or, if they arise later, before confirmation of the relevant service.
9. INSURANCE, VISAS AND SAFETY
9.1. Medical insurance, trip cancellation insurance and other types of insurance are included in the Tourist Product only if expressly stated in the individual terms.
9.2. The Customer and the Tourists shall independently verify visa, immigration, customs and medical requirements, unless obtaining the relevant visa, permit or advisory service is included in the product.
9.3. Holding a visa or other permits does not guarantee entry into a country: the final decision rests with the competent government authorities.
9.4. The Tour Operator and the Travel Agent may provide reference information on entry requirements, but the Customer must bear in mind that such requirements may change by decisions of government authorities.
10. LIABILITY
10.1. The Tour Operator is liable for the performance of the formed Tourist Product to the extent established by the Agreement and applicable mandatory law.
10.2. The Travel Agent is liable for its own breaches in the sale of the Tourist Product, including unagreed changes to terms, errors in accepting payments and other actions within its control.
10.3. The Tour Operator and the Travel Agent are not liable for the actions of government authorities, border and customs services, refusal of entry, or the actions of carriers or other third parties, except to the extent that liability is expressly imposed on them by mandatory law or by the terms of the Agreement.
10.4. The Customer is responsible for the accuracy of the data provided by the Customer and for the consequences of untimely reporting of errors, unless such consequences are caused by a breach by the Tour Operator or the Travel Agent.
11. PERSONAL DATA AND ELECTRONIC COMMUNICATIONS
11.1. For booking and performance of the Agreement, the Customer provides information about themselves and the Tourists, including passport and contact details. The Customer confirms that they have lawful grounds to provide the data of other Tourists.
11.2. The Customer consents to the transfer of the necessary data among the Tour Operator, the Travel Agent, hotels, carriers, receiving companies, insurance companies, and ticketing and booking services, including cross-border transfer, to the extent necessary for performance of the Agreement and mandatory requirements.
11.3. The Parties may use e-mail, WhatsApp, Telegram, WeChat, SMS, CRM and other agreed channels to send confirmations, invoices, notices, documents and legally significant messages.
11.4. The Customer shall ensure that the contact details provided are current and that there is a reasonable ability to receive messages through the chosen channel.
12. CLAIMS, GOVERNING LAW AND DISPUTES
12.1. A claim is submitted to the Tour Operator and/or the Travel Agent in written or electronic form, describing the circumstances and the demand and, where possible, enclosing supporting documents.
12.2. The Parties shall seek to settle a dispute through negotiations and exchange of documents before going to court, provided this does not impede the exercise of mandatory consumer rights.
12.3. The substantive law of the Kyrgyz Republic, as the law of the Tour Operator's country of registration, applies to the Agreement; the choice of law does not deprive the Customer of the protection afforded by mandatory provisions of the law applicable to the specific sale or consumer regardless of such choice.
12.4. The mandatory provisions of the laws of Georgia apply to the activities of the Travel Agent in Georgia to the extent they cannot be excluded by agreement of the Parties.
12.5. Disputes are considered by a competent court, taking into account the applicable rules of jurisdiction and mandatory consumer protection provisions.
13. FINAL PROVISIONS
13.1. The Agreement is effective from the moment of Acceptance until full performance of the obligations and completion of settlements.
13.2. A new version of the Offer applies only to Acceptances made after its publication or delivery to the Customer and does not change previously concluded agreements without the Customer's consent, except as expressly provided by law.
13.3. Individual amendments are valid if recorded in written or electronic form that allows the will of the Parties to be reliably established. Oral promises not included in the order documents do not change the composition of the Tourist Product.
13.4. Invalidity of any provision does not entail invalidity of the remaining provisions. In place of an invalid provision, a mandatory rule of law or the closest permissible provision in meaning applies, without reducing mandatory consumer protection.
13.5. The Agreement is concluded in Russian. Electronic documents and copies may be used on an equal basis with paper ones within the limits of applicable law.
13.6. Acceptance of this Offer replaces the Parties' handwritten signatures to the extent that electronic form of the transaction is permitted by applicable law.
14. DETAILS OF THE TOUR OPERATOR AND THE TRAVEL AGENT
TOUR OPERATOR / OFFEROR
Full name: Limited Liability Company «Юник Тревел» (Unique Travel LLC)
Short name: OsOO «Юник Тревел» (Unique Travel LLC)
Country: Kyrgyz Republic
Tax ID (INN): 02201202510130
Registration No.: 312484-3301-ООО
OKPO code: 33587569
Registered address: Kyrgyz Republic, Bishkek, Pervomaisky District, 55 Logvinenko St., Apt. 32
Director: Khon Aleksandr Yeunyevich
E-mail: ____________________________
Bank details: where necessary, are specified in the invoice or in a separate payment instruction
TRAVEL AGENT / TRAVEL AGENCY
Name: Brick and Click LLC
Country: Georgia
Identification Number: 447007408
Registered address: Georgia, Kobuleti, Davit Aghmashenebeli St., N99, Apartment 76
Business activity: Travel agency activities (N.79.11.0)
Website: https://mix-trip.com/
E-mail: ag4343512@gmail.com
Bank: Bank of Georgia
IBAN: GE16BG000000611036696
SWIFT: BAGAGE22
Payee: Brick and Click LLC — as the Travel Agent accepting payment in favor of the Tour Operator
APPENDIX No. 1
COMPOSITION OF THE ORDER CARD / BOOKING CONFIRMATION
The Card is prepared for each order before payment and is an integral part of the Agreement. Empty or inapplicable fields must not conceal material information about the specific Tourist Product.
Order number and date: Unique number; date and time of creation; version of the Offer
Customer: Full name, date of birth, citizenship, contact details
Tourists: Full names in Latin letters, dates of birth, citizenship, passport details
Tour / program: Tour name; link or attached recorded program
Itinerary and dates: Countries, cities, start and end dates, duration
Accommodation: Hotel, category, room type, occupancy
Meals: Included meal type
Transport: Flights, trains, transfers and other transportation
Excursions / escort: Included excursions, guides, admission tickets
Included: Complete list of included services
Not included: Personal expenses and services paid separately
Price and currency: Total price; CNY / USD / EUR / GEL / other currency
Prepayment: Amount, currency and due date
Balance: Amount, currency and due date
Payee: Brick and Click LLC as the Travel Agent / or the Tour Operator, if expressly stated in the invoice
Cancellation and refund: Individual terms, non-refundable rates, deadlines
Special terms: Visas, insurance, special needs, restrictions
Contacts during the trip: Guide / receiving party / emergency number